Privacy Policy

Last Updated: February 23, 2026

At Softtruf, we are committed to protecting the privacy of our website visitors and clients. We process personal data in accordance with applicable laws in the United States of America, the Kingdom of Saudi Arabia, and the United Arab Emirates, and in compliance with the General Data Protection Regulation (GDPR) where applicable.

1. Scope of This Policy

This Privacy Policy applies to all users of the Softtruf website and related services.

2. Information We Collect

A) Information You Provide :

Full name

Email address

Phone number

Company name

Any information submitted through the contact form

B) Technical Data:

IP address

Browser and device type

Usage data

Cookies

⚠ We do not provide user account registration on this website.
⚠ We do not process online payments through this website.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your data includes:

Your consent when submitting a contact form

Taking steps prior to entering into a contract

Our legitimate interests in improving our services

Compliance with legal obligations

4. How We Use the Information

We use collected data for the following purposes:

Responding to inquiries

Providing service proposals

Improving user experience

Analyzing website performance

Complying with legal requirements

5. International Data Transfers

Due to our operations in multiple jurisdictions, your data may be transferred outside your country of residence. We implement appropriate legal safeguards to ensure an adequate level of data protection consistent with international standards.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights Under GDPR

If you are located within the European Union, you have the right to:

Request access to your personal data

Request correction or deletion of your data

Request restriction of processing

Object to processing

Request data portability

Withdraw consent at any time

To exercise these rights, please contact us at:
📧 Mohammed@softtruf.com

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

Cookies Policy – Softtruf

Last Updated: February 23, 2026

What Are Cookies?

Cookies are small text files stored on your device to enhance your browsing experience and analyze website usage.

Types of Cookies We May Use
1. Essential Cookies

These cookies are necessary for the proper functioning of the website.

2. Analytics Cookies

These cookies help us understand how visitors use our website and improve its performance.

3. Marketing Cookies

These cookies may be used to deliver content or advertisements relevant to your interests (if tracking tools are implemented).